Terms of Service

1. Introduction

Welcome to InnerGlowProject, an online platform dedicated to crystals ,wearables and semi-precious stones, home decor, and more . By accessing and using our website located at https://innerglowproject.com/, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. Use of the Service

2.1 Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our services. By using our website, you represent and warrant that you have the legal capacity to enter into these Terms of Service.

2.2 Account Creation

To access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account. We will take reasonable steps to assist you in securing your account, but we cannot be held liable for any losses or damages resulting from your failure to maintain the security of your account information.

2.3 Prohibited Uses

You may not use our website for any illegal or unauthorized purpose. Specifically, you may not:

Use our website to transmit any virus, malware, or other harmful code. Any attempt to introduce such elements may lead to immediate termination of your account and potential legal actions.

Engage in any activity that may disrupt the normal functioning of our website, such as spamming, flooding, or brute – force attacks. These actions can negatively impact the user experience of other customers and our website’s performance.

Use our website to promote or engage in any illegal activity, including but not limited to fraud, money laundering, or the sale of counterfeit goods. We are committed to providing a secure and legal online environment for all users.

3. Products and Services

3.1 Product Descriptions

We strive to provide accurate and detailed descriptions of our products and services. However, due to the nature of online information and potential human or technical errors, we do not guarantee that the product descriptions, prices, or other content on our website are always accurate, complete, reliable, current, or error – free. In case of any discrepancy between the product information on our website and the actual product received, please contact us immediately, and we will do our best to resolve the issue.

3.2 Order Placement

When you place an order on our website, you are making an offer to purchase our products or services. We reserve the right to accept or reject your order at our discretion. If your order is accepted, we will send you a confirmation email containing details such as the order number, items purchased, price, and estimated shipping date.

3.3 Shipping and Delivery

We will make reasonable efforts to deliver your products within the estimated time frame. However, shipping times may vary depending on various factors, including the shipping carrier, destination, and customs clearance procedures. We are not responsible for any delays caused by third – party shipping carriers. In case of significant delays, we will keep you informed and assist you in tracking the status of your order.

4. Payment

4.1 Accepted Payment Methods

We accept [list the payment methods you accept, e.g., credit cards, PayPal, etc.]. By providing your payment information, you represent and warrant that you are authorized to use the payment method provided. We use industry – standard security measures to protect your payment information, but we cannot be held liable for any unauthorized transactions resulting from your failure to safeguard your payment details.

4.2 Pricing and Taxes

All prices on our website are in US dollars, unless otherwise stated. Prices do not include applicable taxes, which will be calculated at the time of checkout based on your shipping address. Tax rates may vary according to different regions and relevant tax regulations.

4.3 Refunds and Returns

Our refund and return policy is described in a separate section of our website. Please review this policy carefully before making a purchase. In general, we will provide a refund or exchange for eligible products within 30 days of purchase, subject to the conditions set forth in our policy. Some products may have additional conditions or exclusions, as specified in our policy.

5. Intellectual Property

5.1 Ownership

All content on our website, including but not limited to text, graphics, images, logos, and software, is the property of InnerGlowProject or its licensors and is protected by US and international copyright laws. We retain all rights, title, and interest in and to our intellectual property.

5.2 Limited License

We grant you a limited, non – exclusive, non – transferable license to access and use our website for personal, non – commercial purposes. You may not reproduce, distribute, modify, or create derivative works of our content without our prior written consent. Any unauthorized use of our intellectual property may result in legal actions, including injunctive relief, damages, and attorney’s fees.

6. Liability and Indemnification

6.1 Limitation of Liability

To the maximum extent permitted by law, in no event shall InnerGlowProject or its affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our website or our products and services. Our liability, if any, shall be limited to the amount actually paid by you for the products or services in question.

6.2 Indemnification

You agree to indemnify, defend, and hold harmless InnerGlowProject and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including but not limited to legal fees, arising out of or in connection with your use of our website, your violation of these Terms of Service, or your infringement of any intellectual property or other rights of any third party. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with us in the defense of such claims.

7. Privacy Policy

Our privacy policy is available on our website and describes how we collect, use, and disclose your personal information. By using our website, you consent to the collection, use, and disclosure of your personal information as described in our privacy policy. We are committed to complying with all applicable data protection laws and regulations.

8. Governing Law and Dispute Resolution

8.1 Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of [state in the US where your business is based], without regard to its conflict of laws principles.

8.2 Dispute Resolution

Any disputes arising out of or in connection with these Terms of Service shall be resolved through arbitration in [city and state where arbitration will take place], in accordance with the rules of the American Arbitration Association. The arbitration award shall be final and binding on both parties.

9. Changes to the Terms of Service

We reserve the right to modify these Terms of Service at any time. We will notify you of any material changes by posting the revised terms on our website. Your continued use of our website after the effective date of the revised terms constitutes your acceptance of the changes.

10. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at email address or contact form.